Welcome to tandahubconnect.com (the “Website”), operated by Tandahub Connect (U) LTD (“TandaHub Connect,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

1. Information We Collect

We may collect and process the following categories of information:

 

1.1 Personal Information

• Full name

• Email address

• Phone number

• Identification details (where applicable)

• Organization or business details

 

1.2 Non-Personal Information

• Browser type and version

• Device type

• IP address

• Pages visited and time spent on the Website

 

1.3 Transactional and Profile Data

• Account registration details

• Digital profiles created on the platform

• Transaction history and interactions within the platform ecosystem

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain our services

• To facilitate connections between users, enterprises, and markets

• To manage user accounts and profiles

• To process transactions and track activities on the platform

• To improve the functionality and user experience of the Website

• To communicate with users regarding updates, services, or support

• To comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests, including platform improvement and security

4. Sharing and Disclosure of Information

We may share your information with:

• Partner organizations within the TandaHub ecosystem

• Service providers and technology partners

• Financial institutions where transactions are involved

• Regulatory or government authorities where required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no digital platform can guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

Requests can be made by contacting us using the details below.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve functionality and user experience.

8.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Website

• Performance Cookies: Help us understand how users interact with the Website

• Functional Cookies: Enable enhanced functionality and personalization

• Analytics Cookies: Assist in analyzing traffic and usage patterns

8.3 How We Use Cookies

We use cookies to:

• Maintain user sessions

• Analyze Website traffic and usage trends

• Improve services and performance

8.4 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Tandahub Connect (U) LTD

Email: compliance@tandahubconnect.com

Address: Rumee Tower, Kampala, Uganda

By using this Website, you acknowledge that you have read and understood this Privacy Policy.